USA Knowledge Base
Table of Contents
Table of Contents
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Glossary
Onboarding
Stripe - How to Apply
Setting up Gmail Account
Your Guide to: Onboarding
Welcome to the SimplePart Platform
Best Practices
Your Guide to: Managing Your Online Parts Counter
Your Guide To Pricing Best Practices
Pricing for Your Market
Measuring Success
Make the Most of Your Digital Marketing
Best Practices: Preventing Fraud #1 - AVS Settings Confirmation
Best Practices: Preventing Fraud #2 - Order Details to Consider
Enhance Site Performance with SimplePart’s Promotional Tools
Your Guide to: Shipping Best Practices
How-To Videos
Your Guide To: Using the Camera App
Your Guide to the Affirm Lite Integration
Search Engine Marketing with Google
How This Works: The Product Questions Module
Your Guide To: Using Teleconferencing Software for Webinars
Promotions Best Practices
Maintaining order volume during staff vacations
Implementation
NNA transition FAQ for dealers
Your guide to: Driving customers to your parts website through your dealership site
What you need to know about lost URL claims
Your Guide To: Inventory Status Change
Linking your parts site to your dealer site
Migrating to the latest version of PayPal (PayPal Complete Payments)
Control Panel
Using CP to Process Orders
Searching Orders
How to Edit the Checkout Screen
VIN Message & Checkout Message
Performance & Metrics
Your Guide to: Search Engine Marketing
Monthly Performance Snapshot & Reporting
Reading Control Panel Reports
Update to Control Panel Reports
Tools
Pending Flags
Wholesale Module
Export customer emails for an email campaign
Coupon capabilities
Dealer Finder 2.0
Logging into the Control Panel
Creating and Managing Email Offers
Order Processing
Payments
Finding Your Authorize.Net API Login and Transaction Key
Payments
PayPal Setup
PayPal Express Setup
Stripe - How to Apply
Payment Types
Shipping
Shipping/Tax Rates & Pickup
Your Guide to: Shipping Supplies
Using ShipStation
Local Pickup Handling Fees
Effective July 1, 2022: Colorado Retail Delivery Fee
Effective July 1, 2024: Minnesota Retail Delivery Fee
Real-Time Shipping
Setup
How to Process an Order
Editing Orders
Printing an Order
Data Privacy
What is the California Consumer Privacy Act (CCPA)?
How to Respond to Data Requests
Best Practices for Verifying Identity
How to respond to right to know categories requests
How to respond to right to know personal information requests
How to respond to deletion requests
How to respond to opt-out requests
How and When to Deny Requests
Accessing Consumer Information
Data Request Reporting
Data Request Page
Cookie Notice
Checkout Agreements Field
Video Tutorials & Toolkits
Video Tutorials
EP. 1 – Get Started with SimplePart
EP. 2 – Explore Your New Website
EP. 3 – Configure Your Profile
EP. 4 – Set and Adjust Shipping Rates
EP. 5 – Check and Adjust Tax Rates
EP. 6 – Explore the SimplePart Control Panel
EP. 7 – Process Your Orders
EP. 8 – Recognize Fraudulent Orders
EP. 9 – Modify an Order
EP. 10 – Real-Time Shipping and ShipStation
EP. 11 – Continue Your SimplePart Experience
EP. 12 – How to Create a Coupon
EP. 13 – How to Customize Product Information
EP. 14 – How to Initiate eBay Store Page Creation
EP. 15 – How to Adjust Pricing
ADT (FKA B2B) – How to Create an Accessory Label
ADT (FKA B2B) – Create a Price Tag
ADT (FKA B2B) – How to Create an Accessory Label
ADT (FKA B2B) – How to Create a PDF Brochure
ADT (FKA B2B) – How to Build a Quote
ADT (FKA B2B) - How to Print PDFs
ADT (FKA B2B) - How to Adjust Labor Units
Welcome Packets & Dealer Toolkits
Dealer Toolkit
Announcements
The SimplePart Overview
Adjusting Pricing Tiers
Urgent Support Requests (Holidays)
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