New Articles

  1. How to Edit the Checkout Screen

    The VIN message notifies customers during their checkout process to provide the VIN Number for their vehicle, in order to ensure the accuracy of their order. For this reason, the VIN message is an important aspect of your Cart Page.  To make change...
  2. Searching Orders

    How to Search Orders When you log into the Control Panel and you need to locate a specific order, there are a few different ways to search for it. You can either use the "Orders" drop down in the menu at the top of the page. You can also use the "R...
  3. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...
  4. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...
  5. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as needed....
  6. Effective July 1, 2022: Colorado Retail Delivery Fee

    What is the Colorado Retail Delivery Fee? Starting July 1, 2022, for stores that are located in the state of Colorado or remit taxes to Colorado, Colorado requires a $0.27 fee on all orders mailed or delivered to customers with a Colorado shipping ...
  7. Local Pickup Handling Fees

    Local Pickup is an easy way to target customers near your dealership and save on shipping costs. And now you can add a handling fee to Local Pick-up orders, giving you the ability to recapture profit on these types of orders.  Handling fees are set...
  8. Using ShipStation

    Watch a quick rundown on ShipStation and how it integrates with SimplePart. Every dealer has the ability to have a ShipStation account as a web-based program and you can access it anywhere.
  9. Your Guide to: Shipping Supplies

    You've got your online store all ready to go. But are you equipped to start shipping your first orders? We've put together some supplies you'll want to have on hand as you fulfill orders.
  10. Shipping/Tax Rates & Pickup

    When your new parts website goes Live, shipping rates should already be implemented. These are determined on the parts total of your customer's basket. If there are any items (ex: rotors, body panels) with fixed shipping costs assigned to them, then...